QuickBooks Error 15106: Causes and Solutions

 QuickBooks is a popular accounting software used by many businesses to manage their finances efficiently. However, like any software, QuickBooks is not immune to errors. One such error that users may encounter is QuickBooks Error 15106. In this article, we will explore what this error means, its potential causes, and how to resolve it.

What is QuickBooks Error 15106?

QuickBooks Error 15106 is an error message that typically occurs when you try to update your QuickBooks Desktop software. The error message associated with Error 15106 usually reads, "The update program cannot be opened. The update program is damaged."

Possible Causes of QuickBooks Error 15106:

Several factors can contribute to the occurrence of Error 15106 in QuickBooks:

User Account Control (UAC) Settings: UAC settings on your computer may prevent QuickBooks from making necessary changes during the update process, leading to this error.

Anti-virus or Anti-malware Software: Security software that you have installed on your computer might interfere with QuickBooks updates, mistaking them for potential threats.

Incomplete Installation: If your QuickBooks Desktop software is not installed correctly or if some files are missing or damaged, it can trigger Error 15106 during the update.

Insufficient User Permissions: You might not have the necessary permissions to make changes to QuickBooks files or update the software.

How to Resolve QuickBooks Error 15106:

To fix QuickBooks Error 15106, follow these steps:

Run QuickBooks as Administrator:

Close QuickBooks if it's open.

Right-click on the QuickBooks Desktop icon on your desktop or in the Start menu.

Select "Run as administrator."

Try updating QuickBooks again. Running QuickBooks as an administrator can often bypass UAC issues.

Disable User Account Control (UAC):

Press the Windows key and type "User Account Control" in the search bar.

Click on "Change User Account Control settings."

Move the slider to the bottom to turn off UAC and click "OK."

Restart your computer and try updating QuickBooks once more.

Exclude QuickBooks from Anti-virus Scans:

Temporarily disable your anti-virus or anti-malware software.

If disabling the software resolves the issue, add QuickBooks as an exception to the scanning process to prevent future conflicts.

Check for Incomplete Installation:


If you suspect that your QuickBooks installation is incomplete or damaged, uninstall QuickBooks and then reinstall it.

Update QuickBooks Manually:

If the automatic update process continues to fail, you can download and install the latest QuickBooks updates manually from the QuickBooks website.

Repair QuickBooks Installation:

Go to the Control Panel on your computer.

Select "Programs" and then "Programs and Features."

Find QuickBooks in the list, right-click on it, and choose "Repair."

Check User Permissions:

Ensure that you have administrative rights to install updates on your computer. If not, contact your system administrator.

Contact QuickBooks Support:

If none of the above steps resolve the issue, it's advisable to contact QuickBooks support for further assistance.

In conclusion, QuickBooks Error 15106 can be frustrating, but with the right troubleshooting steps, you can usually resolve it and ensure that your QuickBooks software stays up to date. Always remember to back up your QuickBooks data before making any significant changes to your software or system settings.

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